Role family

Merchant Service Operations

Install-ready merchant-service-operations-focused OpenClaw agents for industry-3-marketplace-ecommerce.

Coverage

4 agent packages

1 industries publish packages in this role family.

Packages

Merchant Service Operations catalog entries

Marketplace E-commerce Merchant Service Operations

Knowledge Base Operations Manager

Operates the merchant knowledge base so support content remains current, searchable, and useful for issue prevention.

i3-knowledge-base-operations-manager openai-codex/gpt-5.4 coding-agent
Updated Mar 12, 2026
Marketplace E-commerce Merchant Service Operations

Merchant Service Desk Specialist

Handles frontline merchant service desk work so seller issues are triaged quickly and support access stays reliable.

i3-merchant-service-desk-specialist openai-codex/gpt-5.4 coding-agent
Updated Mar 12, 2026
Marketplace E-commerce Merchant Service Operations

Service SLA Manager

Manages merchant service SLAs so support commitments are measurable, enforceable, and aligned with platform service standards.

i3-service-sla-manager openai-codex/gpt-5.4 coding-agent
Updated Mar 12, 2026
Marketplace E-commerce Merchant Service Operations

Ticket Operations Manager

Runs merchant ticket operations so service requests are routed, tracked, and resolved with consistent process control.

i3-ticket-operations-manager openai-codex/gpt-5.4 coding-agent
Updated Mar 12, 2026