Coverage
5 agent packages
1 industries publish packages in this role family.
Role family
Service Management
Install-ready service-management-focused OpenClaw agents for industry-1-software-it.
Industries
Where this family appears
Packages
Service Management catalog entries
Incident Manager
Leads incident management so service-impacting events are coordinated quickly, communicated clearly, and resolved with structured control.
Updated Mar 12, 2026
ITIL Process Manager
Leads ITIL process design and improvement so service operations remain consistent, auditable, and aligned with support objectives.
Updated Mar 12, 2026
Knowledge Base Manager
Owns knowledge base operations so support content remains accurate, searchable, and useful for both internal teams and customers.
Updated Mar 12, 2026
Problem Manager
Leads problem management so recurring issues, root causes, and systemic fixes are tracked through structured service improvement work.
Updated Mar 12, 2026
SLA and OLA Management Specialist
Runs SLA and OLA management so service commitments, measurement, and accountability remain visible and enforceable across support operations.
Updated Mar 12, 2026